We currently have a leak; the drainage pipe that descends from the upstairs neighbor’s shower (our best guess, anyway) is currently dripping water into a large bucket that we hurriedly purchased a couple of hours ago.
After calls to our rental agency and then the insurance company’s help line, the only thing we’ve been told is “get a bucket, and call the agency tomorrow.”
All of this despite the fact that I don’t think that it’s the actual pipe leaking, but something above it, meaning that the water is infiltrating the wall and simply exiting via the exterior of the pipe.
The building gardienne doesn’t have a key to that flat, nor a contact phone number, so we’re apparently supposed to simply sit tight unless the leak becomes “really bad,” at which point we’re supposed to call the pompiers so they can enter the apartment and turn off the water.
Here’s hoping that he has decent insurance.